Tuesday, December 29, 2009

How FriendlyIT.net Remote Support Works

Remember, we created this remote support tool for you. If at any point in this process you become confused or frustrated, please stop what you are doing and give us a call. We will be happy to patiently walk you through all of these steps. 815-997-3412

1. Select "Get Remote Support Now".
2. Select the type of support you will need (PC, MAC, Virus / Maleware...).
3. Click Buy Now to use *PayPal to pay $50 to FriendlyIT.net for their services.
4. Once payment is submitted you will be redirected to our Remote Support System.
5. Enter a description for your computer
Please use your First and Last name as the description.
6. Check "I have received this link from a trusted source, click "Continue".
7. Click "Install LogMeIn".
8. Follow on screen install instructions.
9. When finished, wait patiently, one of our techs will initiate a chat session with you to resolve your computer issues.
10. Smile, sit back, relax, it's really cool to watch our techs work on your computer remotely!

*There will be an opportunity for you to sign up for a PayPal account if you do not already have one. There is no cost for setting up or having a PayPal account.

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